jaya game Terms and Conditions
Please read the following terms carefully before using this platform. By registering on the site or using any service, you are considered to have accepted these terms and conditions.
Table of Contents
Table of Contents
1. General Terms
jaya game is an online gaming and sports betting platform that offers Bangladeshi users the opportunity to play various casino games, slots, live casino, and bet on cricket and multiple other sports. All services and products provided on this platform are governed by these terms and conditions.
In these terms, "we", "us" or "platform" refers to jaya game, and "you" or "member" refers to the registered user. These terms also apply to all pages of the site, the mobile app (Android APK and iOS), and other digital channels.
By accessing or continuing to use the platform, you acknowledge that you have read, understood and agreed to these terms. You also agree to our Privacy Policy, which is an integral part of these terms.
2. Account Registration
2.1 Registration Requirements
To open an account on jaya game, you must meet the following requirements:
- You must be at least 21 years of age.
- All information you provide must be accurate, complete and current.
- You are opening the account for yourself and of your own free will.
- You do not already have an active or closed account on jaya game.
- You are eligible to participate in online gaming and betting under the laws applicable in your place of residence.
2.2 One Account Policy
Each individual may open only one account. If the same person operates multiple accounts, it will be considered a breach of these terms and all accounts may be closed along with forfeiture of any funds held.
2.3 Account Security
You are solely responsible for keeping your account username and password completely confidential. Sharing your login details with anyone else is strictly prohibited. You are responsible for all activity carried out through your account.
3. Age Verification and Identity Confirmation
jaya game is a 21+ platform. At any time after registration, we may request the necessary documents to verify your age and identity. Withdrawals may be held until this process is completed.
Any one of the following documents is generally accepted for verification:
- National Identity Card (NID)
- Passport
- Driving Licence
- Birth Registration Certificate (where applicable)
Providing false identity or concealing your age is a serious breach of these terms and will result in immediate closure of the account.
4. Deposits and Withdrawals
4.1 Deposit Rules
The minimum amount to deposit on jaya game is ৳100 (one hundred taka). The following methods are accepted for deposits:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major banks)
Only payment methods registered in your own name may be used. Deposits made from third-party accounts will not be accepted and may be returned.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals will only be made to the same payment method used for the deposit. Withdrawal requests are generally processed within 10 to 45 minutes of approval.
Withdrawal methods are the same as deposit methods — bKash, Nagad, Rocket, Upay and bank transfer.
5. Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,200 bonus, making the total balance ৳2,200. To withdraw the bonus, a wager of ৳1,200 × 15 = ৳18,000 must be completed.
5.2 Other Promotions
The terms for jaya game's current promotions are given below:
- Weekly jaya game Reward: 30% deposit bonus, up to ৳5,000. Wagering 18x, minimum deposit ৳100. Can be claimed once per week.
- jaya game Cricket Festival: 50% bonus, up to ৳8,000. Wagering 20x, minimum deposit ৳100. Applicable once per day in the cricket section.
- Win Reload Joy: 20% bonus, up to ৳3,000. Wagering 15x. Any one day from Monday to Friday.
- Birthday jaya game Gift: Reward up to ৳1,500, wagering 10x. Verified members receive this once on their annual birthday.
- Refer a Friend jaya game Win: Reward up to ৳2,000, wagering 12x. Once per successful referral.
5.3 General Bonus Terms
- Bonuses are usable only in designated games or sections.
- If a withdrawal is requested before the wagering requirements are met, the bonus and all winnings earned from it will be forfeited.
- Multiple bonuses cannot be claimed at the same time unless specifically stated.
- Bonus funds are non-transferable.
- jaya game reserves the right to change, suspend or cancel any promotion.
6. Betting and Gaming Rules
6.1 General Betting Rules
Once a bet is confirmed, it cannot be changed or cancelled. jaya game reserves the right to void any bet that was incorrectly accepted due to a technical error.
6.2 Sports Betting
Set odds apply to bets on cricket, football and other sports. Odds may change before a match begins. Odds offered in live betting change in real time.
6.3 Casino Games
Slots, live casino, baccarat, roulette and other games use RNG (Random Number Generator) technology, which ensures fairness of results. Each game's own pay table and rules apply.
6.4 Dispute Resolution
If there is any objection regarding the result of a game or bet, the support team must be contacted within 72 hours of the result being announced. No claims will be accepted after this period.
7. Responsible Gaming
jaya game believes that gaming is a form of entertainment, and we are committed to ensuring it does not cause financial or mental harm. Please read our Responsible Gaming Policy page for full details.
Members may use the following tools for their own protection:
- Deposit Limits: Set a limit on daily, weekly or monthly deposits
- Time Limits: A way to stop playing beyond a set amount of time each day
- Self-Exclusion: Temporarily suspending your own account for a set period
- Reality Check: A reminder feature that prompts you at regular intervals
If any signs of gaming addiction appear, seek help immediately and contact us.
8. Prohibited Activities
The following activities are strictly prohibited on jaya game:
- Money laundering or depositing funds from illegal sources
- Creating or operating multiple accounts
- Abusing the bonus system (through bonus arbitrage or any other strategy)
- Attempting to interfere with the platform's software or systems
- Attempting to access other members' accounts without authorisation
- Any attempt to manipulate game results
- Using third-party software, bots or automation tools
- Claiming bonuses or promotions using false information
In the event of a breach of these rules, the account will be closed immediately and the associated funds will be seized. jaya game also reserves the right to take legal action where applicable.
9. Account Suspension and Closure
9.1 Suspension or Closure by jaya game
jaya game may suspend or close any account without prior notice in the following circumstances:
- Any evidence of a breach of these terms
- Failure to complete age or identity verification
- Fraudulent or suspicious activity
- The need to comply with applicable laws or regulations
9.2 Account Closure by a Member
Any member may request closure of their account by contacting us via 24/7 live chat or email. The opportunity to withdraw the available balance will be given before the account is closed, but all active bonuses will be cancelled at that point.
10. Privacy and Data Storage
The collection, storage and use of members' personal information by jaya game is explained in detail in our Privacy Policy. By using the site, you also agree to that policy.
In brief, we use your information for the following purposes:
- Account management and verification
- Payment processing and fraud prevention
- Improving platform services
- Meeting legal obligations
We use SSL technology to keep your data secure. Your information is not sold or shared with third parties unless required by law.
11. Limitation of Liability
jaya game is not responsible for the following:
- Any game or bet loss caused by an internet disconnection
- Unauthorized use of an account due to the member's own negligence
- Delays or issues caused by third-party services (e.g., payment gateways)
- Temporary service interruptions due to technical problems
Under no circumstances will our total liability exceed the current balance in your account.
12. Changes to the Terms
jaya game reserves the right to change these terms and conditions at any time. Members will be notified of significant changes via email or in-app notification.
Continued use of the platform after any changes will be considered acceptance of the new terms. We therefore recommend reading this page regularly.
13. Contact & Support
If you have any questions about these terms or anything is unclear, please contact our support team. We provide support in Bengali and English 24 hours a day, 7 days a week.
Support channels:
- Live Chat: Get instant support through the live chat button on any page of the site
- Email: [email protected]
For answers to common questions, you can also visit our Frequently Asked Questions (FAQ) page, which contains detailed information.
Play safely and responsibly at jaya game
To learn more about our platform, read our About Us page or log in directly.